Cancellation Policy
Cancellation before shipment:
Order once placed can only be cancelled within 4 hours of order placement. For Cancellations please contact us by emailing us at sale@noplaticshop.in or call us at +91 9910292400. In such cases, the order will be cancelled and money will be refunded within 48 to 72 hours.
Requests received later than 4 hrs will not be treated for cancellation as we strive to ship the order on the same day. So, please reach out to us within 4 hours for cancellation.
Refund Policy
We can only refund for items if they are defective or damaged. Customized bags with printing are not refundable and non exchangeable.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@noplasticshop.in.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@noplasticshop.in and send your item to: TA 23, Shukar Bazar, Uttam Nagar, New Delhi.
